Corporate Services Center of Excellence (COE)
We partner with leaders in Finance, HR and Procurement to ensure that they are getting the most value out of their relationships with their strategic vendor partners. Our approach combines the latest market insights with our extensive procurement expertise to drive innovation, efficiency, and cost savings in areas that are critical to our clients’ operations.
Insight Sourcing’s Corporate Services COE offers the following array of services:
Benchmarking Analysis
- Thorough review of current contracts and usage data to develop detailed benchmarking on rates, firms in use, shoring mix, staffing structure, fee model, etc.
- Deliverables include category dashboards showcasing benchmarking results, insights readout with key stakeholders and recommendations for value capture
- Common areas addressed: Legal Services, Accounting & Audit Services, Contact Center, Contingent Labor, Merchant Processing
- Average completion timeline is 2-3 weeks following receipt of data
In-Depth Opportunity Assessments
- In-depth assessment services include interviews with category stakeholders, review of current suppliers (and related diversity metrics), analysis of line-item data and review of agreements
- Deliverables include category-specific benchmark reports, overview of potential savings levers, prioritized savings roadmap, forecasted savings and recommended sourcing approaches
- Average completion timeline is 4-6 weeks
Category Strategy
- Comprehensive category strategy that includes analysis of current state, supply market overview, key savings levers, and long-term strategies (e.g. insource vs. outsource, implementation of technology and automation, etc.)
- Deliverables include category-specific fact packs, cost optimization levers, risk mitigation strategies, approaches for sourcing and value capture, and prioritized long-term plan(s) for execution
- Average completion timeline: 6-8 weeks
Strategic Sourcing
- Executing sourcing strategies to drive cost savings through market competition and in-depth rate, staffing structure and fee model analysis
- Evaluate levers such as scope right-sizing demand, staffing model optimization, rate reduction, firm tier optimization and alteative commercial/operational models; utilize market data, benchmarking and analytics to create fact-based recommendations
- Common areas addressed: Legal Services, Accounting & Audit Services, Contact Center, Contingent Labor, Merchant Processing
Category Management & Savings Tracking
- Provide staffing and tools to support ongoing category strategy initiatives; bring robust analytics to track savings, identify incremental value opportunities and execute on incremental value opportunities identified
- Support net new business needs or large one-time projects, self-generate projects based on what we observe in data, support ongoing vendor management
KEY METRICS
150 +
Projects Completed
$100M +
Savings Captured
8-12%
Average Savings
30 +
Corporate Services Consultants